Privacy notice

Last updated: 23 June 2026

This privacy notice explains how James Jacobs trading as Bastian Electrical (“Bastian Electrical”, “we”, “us”) handles personal information submitted through this website or provided during an electrical enquiry.

1. Who is responsible for your information

The data controller is James Jacobs trading as Bastian Electrical. Contact: jimmyjacobs1996@hotmail.co.uk or 07943 024459.

The business operates as a service-area contractor. A private residential address is not published on the website.

2. Information we may collect

• Name, telephone number, email address and postcode.
• Property, access and job information.
• Photographs, reports or documents you choose to upload.
• Quotation, appointment, invoice and work records.
• Messages and correspondence.
• Referral and campaign information included in the page address, such as UTM parameters or a Google click identifier.
• Basic technical and security information provided by the hosting platform.

Do not upload documents containing unnecessary personal, financial, medical or tenant information. Redact irrelevant information where possible.

3. Why the information is used

• To respond to enquiries and assess whether work is suitable.
• To prepare quotations and take steps before entering a contract.
• To arrange, deliver and record electrical work.
• To communicate about access, safety, invoices and documentation.
• To meet accounting, insurance, legal and regulatory obligations.
• To protect the website and investigate misuse.
• To understand which marketing source produced an enquiry, where tracking information is supplied.

4. Lawful bases

Depending on the circumstances, processing is based on taking steps at your request before a contract, performing a contract, legitimate interests in operating and protecting the business, compliance with legal obligations, or consent where consent is specifically requested.

5. Who may receive the information

Information may be processed by website hosting and form providers, email and storage providers, accountants, insurers, professional advisers, payment providers and competent authorities where required. This supplied website is configured for Netlify form handling; if a different host is used, this notice should be updated before launch.

Information is not sold. It is not shared with unrelated marketers.

6. International processing

Some technology providers may process data outside the United Kingdom. Where this occurs, the provider’s applicable contractual and legal safeguards are relied upon.

7. Retention

Unsuccessful enquiry information is kept only for as long as reasonably needed to respond, manage follow-up and protect the business, typically no longer than 24 months unless there is a continuing reason. Contract, invoice, safety, insurance and tax records may be retained longer where required.

Uploaded files that are not needed should be deleted when the enquiry no longer requires them.

8. Security

Reasonable technical and organisational measures are used, including HTTPS when deployed on the recommended host, restricted account access and spam controls. No internet service can guarantee absolute security.

9. Your rights

UK data-protection law may give you rights to request access, correction, deletion, restriction, portability or objection, depending on the circumstances. You may also withdraw consent where processing relies on consent.

Send requests to jimmyjacobs1996@hotmail.co.uk. Identity may need to be verified before information is disclosed.

10. Complaints

Please contact Bastian Electrical first so the concern can be addressed. You also have the right to complain to the UK Information Commissioner’s Office.

11. Changes to this notice

This notice may be updated when the website, providers or business processes change. The date at the top shows the latest published version.